STOLEN CAR

FOLKS, PLEASE SEE BELOW AND CONTACT US IF YOU KNOW WHERE THIS CAR IS.

Dear Citroen Classics,

I hope this is not an imposition but I am desperate.
My Citroen Light 15 1946 black was stolen in Hackney London in the early hours of August 5th 2019.
It was towed away by thieves which I caught on CCTV.
Is it possible to put an alert out or on your site for my car.  it was my fathers and filled with much love.
We hope to get it back.
It has some unique features such as a Webasto roof we put in, power steering, an alternator.  It has a unique timber dashboard.
There are several flaws in the paint around the front window.  The front window opening device is permanently locked and missing the knob.
Its reg is ECR 43
Frame no 126466
Engine number FG03897
Thanks in advance for any help you can give!!
stolen L15
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Torque settings for DS19/20/21/23 engine

In answer to often asked questions, the main torque settings for the post-1966 D Model engines are as follows:

All torque settings are in foot-pounds (Ftlbs).

Cylinder head: 22 then 44 (tighten all to 22, then go around again tightening to 44. See below for tightening order)
Main bearings: 70
Big end bearings: 55
Flywheel: 66
Sump: 14
Sump drain plug: 30
Timing chain cover: 14
Timing chain sprocket: 14
Camshaft retaining fork and chain guide: 14
Timing chain tensioner: 8
Banjo bolts on cylinder head oil feed: 14

Valve clearances (best to set these with the engine hot):

COLD: Inlet 0.15mm Exhaust 0.20mm

HOT: Inlet 0.20 Exhaust 0.25mm

Cyl head tightening order


Fitting D Model brake discs

There has been a bit of discussion lately about shuddery brakes developing on D Model Citroens. This is not an uncommon problem and can be caused by a variety of things; Pad quality, disc quality and / or run-out, contamination, stuck calliper piston, bent gearbox output flange etc.

IMG_3092.JPG

We think that the most common cause is incorrect fitting. The discs on these cars cannot just be fitted and done like most cars, the correct procedure MUST be followed to ensure a long and trouble free disc life. Obviously the above items should also be checked too.

IMG_3094

 

Rather than me spell out the procedure, the original factory version (2 pages) is here: Brake disc fitting

To buy new discs, click here.


Customer Service Bulletin from Citroen Classics

Customer Service Bulletin from Citroёn Classics

In order to provide our valued customers with the standard of service that we think they deserve, we at Citroёn Classics have had to introduce some changes.


Technical Enquiry service

We will endeavour to respond to all email technical enquiries within 48 hours and will only be able to accept telephone Technical / Advice enquiries during the following times Monday to Friday; 08.00 – 09.00 and from 16.00 to 17.00.

We cannot guarantee to be able to answer all technical enquiries, but will use our hard earned expertise and experience with Classic Citroёns to do our best.

Unfortunately during busy times we will have to prioritise on customer cars in the workshop and the processing of parts orders above technical queries. This is In order to provide the best service possible within agreed time limits, so please bear with us.

Parts orders

Our preferred method of receiving parts orders is via our website where you the customer can earn loyalty points (as long as you remember to log in) and these can be redeemed against future orders on the website. This method enables our team to process your order as fast as possible and we will be updating our site with many more parts over the next few months, so please do keep browsing.

Telephone and email orders will still be accepted at any time, but please be aware that they can take longer to process. We process all orders in the order that they are received, however if you tell us that an order is urgent and requires fast shipping, we’ll do our best to get your order despatched as soon as possible.
General enquiries

General enquiries are still being accepted at any time by phone and email. A technical enquiry is one that our office staff cannot answer so need the workshop staff to provide the answers. We hope you will accept these changes which will enable us to provide a more efficient service to you our customers.

Kind Regards

Darrin Brownhill & the Citroёn Classics Team.


How to tell a Citroen DS from a Citroen ID – a simple guide.

I was recently asked how to tell the difference between a DS and an ID and I guess for most people this can be a bit confusing as both look the same unless you know what to look for.

In terms of the workings, only one feature distinguished between them the whole way through production, and that is the braking system. DS based models always have the more complex brake control system with a brake accumulator sphere (or 2 in the case of DS19’s until July 1960). The brake accumulator sphere is usually mounted on the top of the chassis just below the hydraulic fluid reservoir. If your car doesn’t have one it’s ID based and if it does, it’s a DS. This does not apply to Estate models which are ID’s but with the DS braking system to cope with the heavier loads they were expected to carry.

In visual terms, if one was walking down the street and saw a D Series car, how would you tell if it was an ID or a DS?

The cars didn’t generally have any badging to tell the model until the mid-60’s, however the boot chevrons were always gold on a DS and silver on an ID.

Chevron gold  Chevron silver

When badging began to identify the model it was on DS21 models only with individual characters (gold colour) spelling out DS21. If the car had gold chevrons and no other boot badge it was a DS19.

The first ID model with a badge to say so was the 1969 model ID20 which had individual silver coloured characters spelling out ID20 on the boot lid. This only lasted for 1 year though, because for the 1970 model year onwards the ID20 was badged D SUPER and the ID19 (which previously had no badge, just silver chevrons) was badged D SPECIAL.

So on the outside, for the general public to see, Gold chevrons mean DS and silver chevrons mean ID and this applies from start to finish. Even on D Super5 models which have DS21 on the chassis plate, but are actually ID’s, the chevrons are silver.

The badges on the quarter panel were only on DS models and said either DS or Pallas, depending on model and age.

This information pertains to mainstream French assembled cars. Some cars assembled in countries other than France may have had different badging specific to the local market.

DS21 injection boot badge


Job Vacancy at Citroen Classics

26th September 2013

Due to imminent retirement, we have a vacancy in our parts department for a “switched on” enthusiastic person to join our small team.

The position is full time and working hours are 8am – 5pm Monday to Friday. Duties will include taking telephone orders and enquiries, invoicing, picking and packing orders, re-ordering stock and helping to expand and maintain our web shop and stock control systems.

You will need to be fully conversant with the workings of classic automobiles and knowledge of classic Citroen vehicles will be a particular advantage. You must be computer literate and able to work on own initiative. Attention to detail is a must as are good numeracy skills.

Remuneration dependent on experience and ability.

If you think you are the person we need to help grow our business, contact us or send your CV to bonjour@citroenclassics.co.uk

We are also always looking for mechanics with experience working on pre- 1990’s Citroens.

 


Credit card security and fallout.

We’ve noticed an increasing number of customers complain that their card transaction is being declined, apparently for no reason, when using our website to buy parts. This is mainly over the past 2 weeks and I’ve looked into each case. Most of the time it is due to the address details entered not matching those on the card authorisation database. I guess the card processing people, in our case Cardsave, have tightened up their security checks. I have spoken with them and the only way to avoid being caught by it is to enter your payment address details exactly as shown on your card statement.

One side effect of this, as we discovered with one such case this week, is that if a transaction is declined due to incorrect address details, the money is still set aside in case the transaction is later authorised. The money apparently does not actually leave your account, but is just not available for you to use. The problem is that if you only just have enough money in the account to cover the transaction and you try again with the correct address details, it gets declined again,  this time due to lack of available funds caused by the first declined transaction.

I’d not heard of this happening before, and to me it seems like complete madness – surely nothing should happen to your funds if a transaction is declined,  but after speaking to Cardsave about it, they tell me that this is standard procedure and the money is available to use back  in your account in 4 – 5 days.  I’m guessing all the card processing companies will operate in a similar way.

Apparently it only happens when a transaction is declined due to incorrect address details. Nothing happens to your funds if the transaction is declined for any other reason.

I do not like this, but security is security and there doesn’t seem to be much we can do about it. The key is to avoid it happening by very carefully entering your details exactly as they are on your card statement. If your transaction is declined, it is unlikely to be a fault with our website, although we will always investigate if you think it is, it is more likely a slight mismatch of your details compared to the card company database.

What are your thoughts, experiences and comments?

 

Darrin.